Last updated: April 2, 2026
By accessing or using Casero ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.
Casero is an AI-powered property management platform designed for coliving operators and landlords. The Service includes property management tools, tenant communication, rent collection, maintenance tracking, AI-assisted operations, and related features.
You must provide accurate, complete information when creating an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. You must be at least 18 years old to use the Service.
You agree to:
During the early access period, core features are available at no cost. We reserve the right to introduce paid plans in the future with reasonable notice. Payment processing for rent collection is handled by Stripe and subject to their terms.
Casero AI Property Management Messaging
Casero AI ("Casero") sends SMS text messages to tenants, prospective tenants (leads), and vendors in connection with property management services. Messages include:
Message frequency varies by user type:
Standard message and data rates may apply. Casero does not charge for receiving SMS messages, but your mobile carrier may charge standard messaging fees. Contact your carrier for details about your plan.
By providing your phone number through the Casero platform — whether during tenant onboarding, lead inquiry, or vendor registration — you consent to receive text messages from Casero AI related to property management services. Consent is not a condition of purchase or service.
You can opt out of receiving text messages at any time:
For help or questions about our messaging program:
Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your mobile carrier.
Your phone number and messaging data will not be sold or shared with third parties for marketing purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
For full details, see our Privacy Policy.
The Service uses artificial intelligence to assist with tenant communication, maintenance triage, property analysis, and other operations. While we strive for accuracy, AI-generated responses and recommendations are not guaranteed to be error-free. You should review AI outputs before acting on them, especially for legal, financial, or safety-related matters.
The Service and its original content, features, and functionality are owned by Casero and protected by applicable intellectual property laws. You retain ownership of any data you input into the Service.
To the fullest extent permitted by law, Casero shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the amount you paid us in the 12 months prior to the claim.
The Service is provided "as is" and "as available" without warranties of any kind. We do not warrant that the Service will be uninterrupted, error-free, or secure. Casero is not a law firm, accounting firm, or licensed property management company. The Service does not constitute legal, financial, or professional advice.
We may suspend or terminate your account at any time for violation of these terms. You may terminate your account at any time by contacting us. Upon termination, your right to use the Service ceases immediately.
We reserve the right to modify these terms at any time. Material changes will be communicated via email or through the Service. Continued use after changes constitutes acceptance.
Questions about these Terms? Contact us at:
Email: support@caseroai.com